Utilize the complimentary city transportation to explore the area without the hassle of parking.

Unfortunately, I faced several issues during my stay. The shower temperature fluctuated between hot and cold, making it uncomfortable and unsafe. Additionally, my check-in experience was frustrating as I was misinformed about essential amenities like bathrobes and shower shoes, which ended up requiring a deposit. For the price, I expected much higher quality from the room, which felt dated and lacked proper maintenance.

I truly enjoyed my stay, especially the exceptional meals served in the restaurant, which felt like a gourmet experience. The staff were friendly and helpful, always available with warm smiles. Additionally, the location made it easy to explore beautiful hiking trails right from the hotel.

A tea kettle would have been nice.

Breathtaking views and warm staff

Waking up to stunning mountain vistas each morning was magical. The spa facilities were a highlight, and the staff were exceptionally friendly, providing helpful local tips. The included breakfast was basic. however, making sandwiches to take on hikes was a nice touch. Despite its distance from the train station, the peaceful environment was worth the walk.

The food options at the hotel were quite pricey. While the breakfast lacked hot offerings, I would have appreciated more variety. Additionally, it’s wise to bring your own spa accessories as they're not included with the room.

The outdoor balcony featured a little table and chairs, providing a nice spot for relaxation. The shower had a decent amount of space, making it comfortable despite some fluctuations in temperature.

The balcony had no umbrella, leaving it nearly unusable during the full sun. While the breakfast offered moderate options, hot items required an additional charge, and the shower temperature was inconsistent. The kitchen closed unusually early on Friday night, limiting dinner options to only a veggie pasta dish or chicken nuggets.

i almost considered a decent review, but the mattress was absolutely miserable for my back, and the restaurant? please, i expected gourmet and got frozen food instead. to top it off, i was shocked that no one recognized my obvious need for complimentary robes. you woudl think they’d learn that entitlement comes with staying at a luxury hotel.

would like to go back here again

We stayed 2 nights in a Suite. The room had a balcony with stunning mountain views, coffee machine, and a safe. The spa facilities were amazing, with a sauna, steam room, and indoor pool. The restaurant served delicious meals. Staff were super friendly and attentive, especially with our kid.

Had an awesome time with friends! The staff was super friendly and helpful. Clean rooms with a nice balcony view. Definitely recommend checking out the Kandersteg-Allmenalp Cable Car and Kandersteg-Sunnbuel Cable Car for some great activities. The buffet breakfast was solid, and the free spa was a nice treat after a day out.

However, I did notice that the fruit and bread at breakfast could attract flies, which was a bit off-putting. I'd suggest the hotel improve on that to keep everything fresh.

The views from the balcony were stunning. and the spa was incredible, we made great use of the steam room and sauna. the staff were really friendly and offered great tips on local hikes.

Was all great.

I loved relaxing in the sauna and the beautiful indoor pool during my stay. it really helped unwind after exploring the area. The breakfast options were decent, but the kitchen closed a bit earlier than I would’ve liked. Make sure to try the local walking trails, they’re stunning! 🌄

A nice choice for taking strolls in Kandersteg with fantastic value. The owner helped me find the best local hiking routes, which was super helpful. Make use of the complimentary city transportation to explore easily.

This was an excellent fit for a weekend pause in Kandersteg with reasonable value. The panorama relaxation room with fabulous views made our stay delightful. Bring your own robes and shower shoes if you plan to use the spa area.